Kataho Privacy Policy

Effective Date: 9-Sep-2024 At KATAHO, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information when you use our mobile application ("App"). We aim to be transparent about our data practices and give you control over your personal information. By using KATAHO, you agree to the terms of this Privacy Policy. 1. Information We Collect We collect specific information to provide our services effectively. The types of data we collect include: • Location Data: We collect your precise location to generate a home number plate based on your address. This allows us to offer accurate services that depend on geographical information. • Personal Information: To create and manage your account, we collect your name, phone number, and email address. This information is essential for setting up your account, allowing communication, and ensuring you receive notifications and updates. By informing you about the data we collect, we ensure full transparency, so you know what information is gathered and why it's needed to deliver the intended service. 2. How We Use Your Information We use the data we collect for the following purposes: • Creating Home Number Plates: Your location, name, and contact details are crucial for generating and personalizing your home number plate. • Account Management: We use your phone number and email to create and manage your account. This enables you to log in, receive important notifications, and engage with the app’s features. • Improvement and Personalization: Data such as your location helps us personalize the app experience for you. Over time, we may use this data to improve the app’s functionality, providing better, more accurate services. Our goal is to ensure that all collected data is used in ways that benefit you, enhancing your experience and making the app more tailored to your needs. 3. How We Share Your Information Your personal information is not shared with third parties except in the following circumstances: • Service Providers: We may share your data with trusted third-party service providers who assist us with app operations, such as managing email communications or providing customer support. These third parties are only allowed to use your information in ways that support our services. • Legal Compliance: We may share your information if required to do so by law, such as responding to court orders or government requests. This is done to protect KATAHO, its users, or the general public from harm or legal risks. We prioritize safeguarding your information and ensure that any sharing of data is done responsibly, strictly for the purpose of service provision or legal compliance. 4. Data Security We take your privacy seriously and use reasonable security measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, and secure data storage systems. However, no security system is 100% foolproof. While we make significant efforts to protect your information, we cannot guarantee complete security. In the unlikely event of a data breach, we will notify you in accordance with applicable laws. By taking these security precautions, we aim to minimize risks and keep your personal data safe while using KATAHO. 5. Data Retention We will retain your personal information for as long as your account is active or as needed to provide services. If you choose to delete your account, we will remove your data from our system, except in cases where we are legally required to retain it for specific purposes. By retaining data only as long as necessary, we ensure that we are compliant with data privacy best practices, avoiding unnecessary storage of personal information. This gives you control over your data lifecycle, ensuring your information is not held longer than needed. 6. Your Rights You have several rights regarding the personal data you provide to us: • Access and Correction: You can request access to your personal data at any time. Additionally, you can update or correct inaccuracies in your data by adjusting your account settings or contacting us directly. • Deletion: If you no longer wish to use the app, you have the right to request the deletion of your data. • Withdraw Consent: You can withdraw your consent to our use of your personal data at any time. This will stop us from collecting or using your data moving forward. We are committed to empowering you with control over your personal information. By offering these rights, we adhere to modern privacy regulations, such as the GDPR, which are designed to protect users’ data. 7. Children's Privacy KATAHO is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete this data immediately. If you are a parent or guardian and believe that we have unintentionally collected your child’s data, please contact us so that we can remove it from our systems. This section ensures compliance with laws such as the Children’s Online Privacy Protection Act (COPPA), providing extra safeguards for children’s privacy. 8.Map Layer: We have implemented OpenStreetMap, Galli Maps, and Google Maps to display the exact location. Some data may vary between map providers. We do not share users' information with these third parties. 9. Changes to This Privacy Policy We reserve the right to update this Privacy Policy from time to time. When changes are made, we will post the updated policy on this page and update the "Effective Date" at the top. Your continued use of KATAHO following the posting of changes means you accept the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. This ensures that you are always informed of how your data is handled and how any new data practices may affect your usage of the app. 10. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information: • info@kataho.app • 9851076298 We are committed to addressing any concerns you may have regarding your data. By offering clear contact options, we ensure that you have a way to reach us for any questions about your privacy.